Frequently Asked Questions
Everything you need to know about shopping with Afroyla.
What are your shipping times and costs?
We offer standard shipping globally. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location. Shipping costs are calculated at checkout based on weight and destination.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery. Items must be unworn, unwashed, and in their original packaging with tags attached. Please visit our returns portal to initiate the process.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own to ensure the perfect fit.
What payment methods do you accept?
Afroyla accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible installment plans through Klarna and Afterpay in select regions.
Are your materials ethically sourced?
Yes, we are committed to sustainable fashion. We work closely with our manufacturers to ensure fair labor practices and utilize high-quality, ethically sourced fabrics across our entire collection.